Cancellation and Refund Policy
Cancelling your order:
If you want to cancel your order please contact us.
However, items that have already been processed for shipping will be dealt with as a return.
Return & Exchange Policy:
All returns, exchange and maintenance require providing original invoice.
After receiving your order, you can request a return within 3 days of the delivery, you will receive a full refund.
Returns & Replacements:
- Item should be in a UNUSED condition.
- It MUST be returned in the box that you received it in.
- Any request after 3 working days will not be refunded in Cash, you will have a store credit with the same amount. Shub.coffee will not cover the shipping fee for your return.
- Shub.coffee will cover the shipping fee for your return if you receive your order with damage or as not showed on www.shub.coffee (Please check our Shipping and Delivery page).